High Turnover Rate: Why Freelance Writers Keep Leaving
May 17, 2009 by Deb Ng
Filed under Customer Service, Freelance Writing

Have you ever noticed how some of the same places advertise for freelance writers over and over again?
Have you ever wondered why certain clients can’t seem to keep the same writers on staff and instead experience a high turnover rate?
If you’ve been writing for the web for some time, these questions are not too difficult to figure out. In fact, many times seeing the same sites advertising on all the job boards, almost every day, is very telling. Before you accept a job from a client with a high turnover rate, you might want to research why.
Here are a few reasons why a client may have a high turnover rate:
1. Low pay - Pay has a lot to do with a high turnover rate. Even though a blogger or writer agreed to a certain rate, many times they’ll feel it’s not worth the time spent writing and researching. Since blogging requires a lot more work with promotion and comment moderation, perhaps $1 per post or less doesn’t seem as attractive after the writer has done it for a few weeks.
2. The subject matter less than rocks - I like to use the pallet rack example. One of my early freelance writing clients was a construction website. I got to write about screws, hammers, cement mixers and pallet racks. The pay was OK but I was bored out of my skull writing about pallet racks day in and day out. Many writers take on assignments they don’t enjoy, but when they find a place they like better they move on.
3, The rules change. A lot. – Has this ever happened to you? After working for a client for a month or two his rules change. Perhaps the pay was lowered from $5 to $1 per blog post. Perhaps your employer changed his guidelines so he expects more work for less pay. Perhaps deadlines are coming quicker or word counts are changing. If the guidelines change on a monthly basis, writers don’t feel confident in their client and look to work for someone who makes them feel more secure.
4. It’s a good place to get experience…but that’s it. It’s not that anything is wrong with the client, only that the work and pay are good for an entry level writer. Just like most jobs, more experienced writers like to move on to more lucrative or prestigious opportunities. It’s nothing personal, just time to move on.
5. Management isn’t very nice or fair. Fortunately it’s a rare occurrence, but every now and then a freelance writer might land an opportunity to work for someone who isn’t very pleasant. Who wants to be snapped at all the time? I spent four years working for a “Devil Wears Prada” boss. I’m over it.
6. Demands increase but pay doesn’t. If your workload is growing but your paycheck isn’t, something’s wrong. Writers don’t like it when their clients take advantage.We can handle reasonable requests, but if you’re giving us more work, expect the bill to go up as well.
7. The client doesn’t agree to a pay increase. Everyone has the right to request a cost of living increase. It’s why you get annual raises in the real world. Writers shouldn’t be afraid to re-asses their situations each year and see if a pay increase is in order. From my experience, clients will do everything possible to keep a good writer on the payroll. There are some that balk when a writer increases his hourly rate.
There are many reasons writers move on. The most common reasons are opportunity and pay. 500 articles for $1 clients don’t keep writers for long. It’s the clients who have reasonable expectations and pay a realistic wage who are rewarded with loyalty.







Lifewire was, and presumably still is, a custom content arm of the NY Times Co., and their primary customers were/are CNN and Weather.com. The name of the editor was/is Margot Weiss (mweiss@lifewire.com).
Mentioning my name will not be especially helpful; we didn’t quite click, since I’m really not a trained journalist and she’s a trained journalistic editor… But just say you heard through the freelance grapevine, etc. that they might be in the market for freelance journalists.
Lisa
Just seen this ad for a Ghost Writer for HR Articles (Anywhere, USA)
$40 per 500 word article (6 or 7 articles monthly)
http://newyork.craigslist.org/mnh/wri/1185090201.html
(Read carefully, need to send in samples)
Lisa,
Thank you for sharing this information. I really appreciate the tip as that is a market I am very interested in writing for.
The image you chose for this topic is hilarious.:)
Deb,
Very comprehensive list here, and it’d be interesting to see the same list from the employer’s perspective (how to improve…). Many of these are good points regardless of your profession, and I feel like many people never even think to consider 6 and 7. Thanks so much.
Just yesterday, I was the buyer of freelance services instead of the provider (for an illustration project, rather than writing). It’s not quite the same thing, as I’m talking about the bidding/applying-to-work part, but it was a real insight into the other side of things. There’s a post on my blog about it.
I’ve already noticed – from an initial exchange of emails – that the lady I hired and I are VERY similar. It looks like we’re going to get along really well: she chooses how she works, we agree on a deadline, I suspect she’ll get a bonus at the end. Perhaps it’s a “standard freelancer” mindset?
Deb,
Very comprehensive list here, and it’d be interesting to see the same list from the employer’s perspective (how to improve…). Many of these are good points regardless of your profession, and I feel like many people never even think to consider 6 and 7. Thanks so much.
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There was a similar list several months ago from an employer looking to hire someone. It stated the dos and don’ts when applying for a gig.
The only thing was that particular person had posted the gig at numerous outlets and was still looking several weeks later for someone. I don’t know if they chose anyone in the end.
Personally, I don’t see any point in advertising a gig on 10 or more job sites. The position was not specialist, it was straight forward blogging on a subject that everyone knows about.
By the way, I didn’t apply for it but a lot of people on here did as far as I can remember.