http://www.freelancewritinggigs.com/2009/11/what-my/ Freelance Writing Jobs for All Writers Sat, 11 Feb 2012 17:52:56 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.freelancewritinggigs.com/2009/11/what-my/comment-page-1/#comment-120950 Elisha Fri, 29 Jan 2010 18:28:45 +0000 http://www.freelancewritinggigs.com/?p=6207#comment-120950 As someone who has worked in customer service for 2 years, I can tell you it is not easy. We are people too and we are also someone else's customer. Where I work at, the pay is terrible and so much is asked of you, you are asked to be perfect. Can anyone else do that for $7.50 an hour and 20 hours a week or less? I am surprised I have lasted this long. Of course I am also introverted and I had to take this job because there is just not much else to pick from. Sometimes, when at work, I can't control every situation and nor can my boss and that is the big problem with everyone, whether they work in customer service or not is that we can't control everything and we get angry when we can't, we do our best and more often than not don't get much consideration as people. Two hours though inconvenient, is better than days. Should there really be a separation of us and them? It's not a war, this is just day to day life in the human race. There are times when my job gets to me so much that I have to fight to keep my composure so that I can provide what I am supposed to and I wish I could tell the customer so that they won't see me as the idiot behind the counter. You never know how employees are treated as a whole unless you work there yourself. Anybody who works in customer service is no different or worse than the customers themselves, which is a feeling I have often picked up from a few of the people who walk in the door; they feel better than me for some reason. I am not bitter, I have learned a lot from my job but do I want to keep it until I retire. Not in the least. I feel that I am worth more than what my job pays me and I can do more than what it asks, my dream is to one day make a difference that is from me alone and not have it be something that anybody can do. I am probably not the only one. I do strongly suggest that if anyone wants an honest account of what customer service is like and what can be learned from it, then read my blog. Thank you, all of you. As someone who has worked in customer service for 2 years, I can tell you it is not easy. We are people too and we are also someone else’s customer. Where I work at, the pay is terrible and so much is asked of you, you are asked to be perfect. Can anyone else do that for $7.50 an hour and 20 hours a week or less? I am surprised I have lasted this long. Of course I am also introverted and I had to take this job because there is just not much else to pick from. Sometimes, when at work, I can’t control every situation and nor can my boss and that is the big problem with everyone, whether they work in customer service or not is that we can’t control everything and we get angry when we can’t, we do our best and more often than not don’t get much consideration as people. Two hours though inconvenient, is better than days. Should there really be a separation of us and them? It’s not a war, this is just day to day life in the human race. There are times when my job gets to me so much that I have to fight to keep my composure so that I can provide what I am supposed to and I wish I could tell the customer so that they won’t see me as the idiot behind the counter. You never know how employees are treated as a whole unless you work there yourself. Anybody who works in customer service is no different or worse than the customers themselves, which is a feeling I have often picked up from a few of the people who walk in the door; they feel better than me for some reason. I am not bitter, I have learned a lot from my job but do I want to keep it until I retire. Not in the least. I feel that I am worth more than what my job pays me and I can do more than what it asks, my dream is to one day make a difference that is from me alone and not have it be something that anybody can do. I am probably not the only one. I do strongly suggest that if anyone wants an honest account of what customer service is like and what can be learned from it, then read my blog. Thank you, all of you.

]]> http://www.freelancewritinggigs.com/2009/11/what-my/comment-page-1/#comment-119272 Jim Taggart Thu, 26 Nov 2009 01:18:18 +0000 http://www.freelancewritinggigs.com/?p=6207#comment-119272 I hear ya. But your story is the norm in North America. Too many service and product providers over-promise and under-deliver. Unless we consumers stand up for ourselves we deserve to be taken for a ride. I took a lot of crap for years from these providers, but now that I'm in my fifties I've become a cranky bastard. I no longer tolerate it, and as my wife of 32 years says, Jim is a company's worst nightmare if it screws up and doesn't try to fix the problem. I'm a reasonable dude, but I don't have time for morons. I vote with my wallet. It's a truly liberating feeling. Try it; you'll like it! I hear ya. But your story is the norm in North America. Too many service and product providers over-promise and under-deliver. Unless we consumers stand up for ourselves we deserve to be taken for a ride. I took a lot of crap for years from these providers, but now that I’m in my fifties I’ve become a cranky bastard. I no longer tolerate it, and as my wife of 32 years says, Jim is a company’s worst nightmare if it screws up and doesn’t try to fix the problem. I’m a reasonable dude, but I don’t have time for morons. I vote with my wallet. It’s a truly liberating feeling. Try it; you’ll like it!

]]>