It’s only September yet Lowe’s and Kohl’s both have Christmas displays. They’re thinking of the holidays already and so should you. Among your considerations should be whether or not to send holiday cards to your clients. You may laugh, but business holiday cards are good customer service.  They tell your client: You’re wishing him/her well You care about his/her business Good customer service is important to you You go the extra mile Keep in mind it’s better to send holiday cards as opposed to Christmas cards because you don’t want to offend your client or his religious (or non-religious) affiliations.  [Read more…]