Recently Carson Brackney wrote this wonderful article about getting more work from existing clients. The advice he gives is excellent, and I have followed most of it unconsciously for some time, but it got me thinking about what happens on the opposite end of the spectrum when we must deal with an unresponsive client. This has been on my mind recently because I have been worrying about a client who suddenly dropped off the face of the earth. Fortunately, he went incommunicado shortly after he paid the balance he owed me on our latest project, so I’m not concerned about [Read more…]
