5 Customer Service Lessons I Learned From Last Week’s Server Nightmare
February 15, 2009 by Deb Ng
Filed under Customer Service
So unless you’ve been living under a rock, you know FWJ had some major server issues last week. I won’t rehash it all here, but you’re welcome to read about my emotional breakdown in detail if you’d like the backstory. It’s all good, though. I like to take some time after situations such as this [...]
