Rewarding Your Long Term Freelance Writing Clients for Customer Loyalty

http://www.freelancewritinggigs.com/2010/02/rewarding-your-long-term-freelance-writing-clients-for-customer-loyalty/
Customer Service

I just got off the phone with my Mom. We had a very interesting discussion about customer loyalty, which provides the inspiration for this post. You see, my mom’s contract with her calling plan is ending and she doesn’t want to pay the astronomical new rate. I suggested she contact the company and ask what plans they have in place to reward existing customers for their customer loyalty.  She wasn’t aware she could do this, checked it out, and indeed received  a discounted rate for the new package. It occurs to me we should also be rewarding long term freelance [Read more…]

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